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Craftsupport
United States
  • Bulgaria
  • Home
  • About Us
  • Services
  • Contacts
  • FAQ

 

 

We’ve gathered some of the most frequently asked questions to help you understand how we can best support your business.

 

 

 

What does IT support for businesses mean?

IT support is assistance with your company’s computers, networks, and software – making sure everything runs smoothly without issues.

Do you work only remotely, or also on-site?

Most issues are resolved remotely, but if needed, we come on-site to your office.

What happens if a computer or server stops working?

You can contact us and we will respond quickly. In urgent cases, we provide immediate assistance.

How are your services billed?

Usually through a monthly subscription based on the number of devices and your company’s needs. One-time support is also available.

Why is cybersecurity necessary if we already have antivirus software?

Antivirus is only one layer of protection. We add firewalls, backups, access policies, and employee training to keep your business fully secure.

Do you provide support for emails and Microsoft 365?

Yes, we migrate, configure, and support emails, Microsoft 365, and Google Workspace.

What is cloud backup and why do I need it?

Cloud backup is a secure copy of your data stored in the cloud. If a computer or server fails, your information can be quickly restored.

Can’t find the answer you’re looking for? Get in touch with us – we’ll be happy to assist you personally.

Свържете се с нас

Телефон: 0877 840 817

 
Имейл: office@craftsupport.bg

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Работно време

Понеделник - Петък:
8:30 - 17:30
Почивни дни:
Събота и Неделя

Адрес


Св. Св Кирил и Методий 23
Перник 2300

Contact Us

Phone: +359 877 840 817


E-mail: office@craftsupport.bg

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Business Hours

Monday – Friday:
8:30 - 17:30
Saturday – Sunday:
Closed

Address

23 St. St. Cyril and Methodius Str.
2300 Pernik, Bulgaria

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